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customer satisfaction polling

Dear customer
We are looking for ways of improving quality of our goods and services and in order to vindicate these ways we need your valuable proffers. Thank you because of choosing the KSTC, please help us with filling the following form.
*Company/Organization Name
Name
Position
Tel/Fax
Website/E-mail
Company/Organization Address
Which one of our products have you used so far?
How long have you used our products?
Answering instruction: 0 : No idea ; 1: weak ; 2: average; 3: good ; 4: excellent
*** Qualitative and Technical questions ***
What is the point of the reliability and performability of our products?
How satisfying durability of equipment and/or parts?
What is the point of the packaging quality?
How much is the availability of information about products?
How much are you content by the use of our products?
*** Sale and after sale services questions ***
How much is the ease of ordering a product?
In comparison with similar products, how are you evaluating the price of our products?
How much the delivery is on-time?
How much are you content of after seal services?
*** Public relations questions ***
How much are you content of our availability (website, e-mail, fax, tel)
How fast, secure and easy the services are?
Are you satisfied by the employee’s behavior?
If there were criticizes, how was the manner of response?
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Satisfaction polling
Please answer the following questions from 1 to 10
Are you willing to introduce KSTC into the others?
Please describe your reasons for the point you gave us
* Please enter the characters you see in the picture on the box face: